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Privacy Policy – Local Expert Pro

Introduction

Local Expert Pro (hereafter referred to as “we”, “us”, or “our”) understands the importance of protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, share, and safeguard the personal information you provide to us. By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

  • Contact Information: We collect personally identifiable information, such as your name, email address, phone number, business name, and business address, when you inquire about our services, sign up for newsletters, or register for an account.
  • Client Data: If you become a client, we may collect additional information necessary to provide our services, including website analytics, social media data, online reviews, and other business-related information relevant to your online presence.
  • Payment Information: If you purchase services, we will collect your payment information, such as your credit card number and billing address, through a secure third-party payment processor.
  • Website Usage Data: We collect data about how you interact with our website, including pages visited, links clicked, and time spent on our site. This information helps us improve your user experience.

How We Use Your Information

  • Provide and Improve Services: We use your information to deliver the web design, SEO, and online reputation management services you have requested. We analyze your client data to develop and execute effective online marketing strategies.
  • Communication: We will use your contact information to communicate about our services, updates, and relevant promotions.
  • Website Personalization: We may use your website usage data to personalize your experience and recommend relevant content.
  • Research and Analysis: We may use anonymized data to better understand our customers, improve our services, and identify market trends.

Information Sharing

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us with website hosting, payment processing, email marketing, or customer relationship management.
  • Online Platforms: As part of our services, we may need to share your business information with online directories, review websites, and social media platforms to manage your online reputation and improve your visibility.
  • Legal Compliance: We may disclose your information if required to do so by law, a court order, or in response to a subpoena or other legal requests.
  • Business Transactions: We may share information in connection with a merger, acquisition, or sale of all or a portion of our assets.

Security Measures

Local Expert Pro takes reasonable security measures to protect your personal information. This includes:

  • Data Encryption: We use industry-standard encryption to protect sensitive information during transmission and storage.
  • Access Controls: Access to your personal information is limited to authorized personnel who require it to perform their job duties.
  • Regular Reviews: We regularly review our security practices to identify and address potential vulnerabilities.

Your Rights and Choices

  • Opt-out of Communications: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link at the bottom of our emails.
  • Access and Update Your Information: You can access and update your account information by logging into your client portal or contacting our customer support team.
  • Data Portability: You may request a copy of your personal information in a structured and machine-readable format.
  • Right to Erasure: Please contact us if you want to request to have your personal information deleted from our systems.

Children’s Privacy

Our website and services are not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our website with an updated effective date.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

  • Email: info@localexpertpro.com
  • Phone: (404) 855-1840

Effective Date: 3/18/2024